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Category: Club Director

The California Supreme Court Creates a New Test

For clubs throughout the country, the problem of misclassification of employees has been an issue for some time. Recently, the California Supreme Court established a new standard for how a golf course in the Golden State determines if a worker is an independent contractor or

Technology in Clubs: Where are we heading?

In 2017 and 2018, the National Club Association (NCA®) and Hospitality Financial and Technology Professionals (HFTP®) conducted two studies that investigated club technology. The first survey concentrated on information technology (IT) decision criteria for purchases, decision makers and how clubs are managing the security of

Leading: Answers Customized to Your Need

ONE OF THE THINGS I enjoy most about my job is the opportunity to travel across the country seeing the finest private clubs in operation, meeting the talented staffs, and speaking to club boards, club committees and general managers. It gives me the chance to

Creating Magic for Members: 100 New Things

In the club world, inspiration for new services, programs, events and facilities can be drawn from many sources and directions, taking various shapes, styles and forms. At the Detroit Athletic Club (DAC), we are often inspired by hearing our members’ ideas and responding in a

High Expectations for HR and the Workplace

Human resources has always been an important component of the American work life, but even more so today. From recruiting, hiring and onboarding new staff to compensation, morale, and other workplace issues where employees have higher expectations, human resource departments have tremendous challenges and opportunities.

Club Technology Study: Technology Adding Value to Clubs

The Club Technology study was conducted with support by Hospitality Financial and Technology Professionals (HFTP®). NCA members will receive the full report in April 2018. Learn more about HFTP at hftp.org. Following a study in Spring 2017 on the state of club technology and timing

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