WHILE TECHNOLOGY has created nearly countless ways to communicate with one another, there is no substitute for face-to-face communication. Over the past two years I’ve had the privilege of meeting directly with members of Congress and their staffs to educate them about the issues that
IT WAS NOT supposed to be like this. When voters went to the polls in November of 2016, they placed Republicans in control of the executive branch and both houses of Congress for the first time since 2005. By so doing, they expected Washington would
ACROSS CORPORATE America companies tend to announce, well in advance, a leader’s impending departure. These announcements are often followed by the naming of a successor. This best practice approach is designed to minimize the uncertainty among stakeholders as to how the company intends to move
Should you be concerned about another club’s safety program or their lack of any programs? When it comes to compliance with the Occupational Safety and Health Administration’s (OSHA’s) regulations, the answer is yes! OSHA publishes safety violations by type of citation and industry, which can
NET WORTH is a measure commonly used as a statement of how much an entity or individual is worth. Net worth can be calculated for a private club just as it can for any other business. This is a critical measure and something on which
Private clubs prosper in markets characterized by high consumer confidence, growing household income, steady employment statistics and concentrations of high educational attainment. To optimize your market analysis, look for data that demonstrate the strength of these characteristics in your draw area. Most clubs have a
Building strong relationships with members is essential to a club’s success, and in an ideal world all of your members would be happy with your services—but there will always be members who let something small poison their attitude toward the club. As a result, sending
It’s easy to identify the keys to good communication practices: clear, concise information; accuracy and detail; and identifying the balance between effectively promoting club events and oversaturation. Many communications positions in the club industry were created as a solution—solving the problem of organizing a club’s
A New Approach In today’s world, golf facility managers are dealing with increasing maintenance costs, lack of available labor and decreasing participation rates. These shocks to both supply and demand have led to the diminished financial viability of some facilities. The current pressures facing the
THE CITY SO NICE THEY NAMED IT TWICE was the site of NCA’s 2017 National Club Conference, and as our largest-ever Conference, the highlights from the event also bear repeating. We are grateful to those who helped make this event an outstanding success, including our