Many new directors come from business backgrounds where they are continually challenged to increase sales and profit. They naturally think that this is one of the roles they are going to play on the club board. As they start out, they want to share their
A club’s mission statement is at its essence how a club perceives itself and how it wishes to be viewed by the outside world. As our society evolves, a club’s mission should be examined and, if necessary, changed to reflect the club’s relevance to current
SUPERIOR PRIVATE CLUBS are very diligent in matters of governance. Those clubs know the truth of Peter Drucker’s admonition, “Culture eats strategy for breakfast.” In fact, culture in private clubs is governance. Poor governance undermines effective strategy and excellent governance creates great possibilities. The National Club Association has
FOR SOME IN THE CLUB INDUSTRY, the term “Millennial” has almost taken on the air of a four-letter word as the generation composed mostly of twenty-somethings remains a bit of a mystery. With headphones permanently implanted and eyes that are seemingly unable to break the invisible
IN THE SUMMER OF 2010, my family had just purchased a home in Alexandria, Virginia, and we were looking forward to our third child’s arrival. In short: We were busy. The last thing on our minds was how to spend our free time. Thus, my
WHAT HAS TWO LETTERS, ONE NUMBER, AND CAN ELICIT ABSOLUTE JOY on one day and complete dread the next? For those who answered H-2B, you must be one of the many clubs across the country that rely on the H-2B seasonal visa to properly staff for
Private clubs have traditionally utilized service charges on food and beverage sales to supplement club revenue. In most cases, this revenue is used to pay higher wages to all of the employees at the club—including managers and employees not included in the definition of “tipped
If your facility provides in-house valet parking services for your members and their guests, you are liable for any damages to these vehicles while under your care, custody or control. Your exposure exists whether you normally provide valet services for your facility or whether this
HOW DO YOU ADDRESS SAFETY? Are you proactive or reactive? Or do you not do anything because you don’t know what you don’t know? All clubs want to protect their employees from undue harm. Carefully assessing and addressing on-the-job hazards and reviewing federal and state safety