One definition of insanity is doing the same thing over and over and expecting different results. We in private clubs are far more susceptible to this because of a tendency to keep with the traditions of the past rather than trying to innovate and anticipate
Successful private club governance is not something that occurs once a month, or however may times a club board meets annually. Rather, it’s constant, ongoing and integrated into every day club operations. Good governance starts with a sound strategic plan. Like good governance overall, strategic
This winter, happy couples planning their perfect wedding are reading articles and visiting websites looking for the best wedding venue. Many of these magazines and wedding websites will point toward private clubs. For private clubs, this presents a prime opportunity to make additional revenue, something
In general, a better-trained employee is a more effective employee. In order for a club team to operate like a well-oiled machine, training must be thought of as an ongoing initiative rather than a one-off first week requirement. In the New Year, set goals, train
What are the latest and greatest technology trends likely to impact private clubs today and tomorrow? Well, it depends on whom you ask. NCA invited several leading industry-affiliated organizations to tell us what technology trends to watch in 2014 in the areas of fitness, food
For nearly four years, NCA has been educating and advising private clubs on the administrative and economic impact the Affordable Care Act will have on their operations. From tracking employee hours, to altering the number of months seasonal workers can be on property, and planning
For nearly four years, NCA has been educating and advising private clubs on the administrative and economic impact the Affordable Care Act will have on their operations. From tracking employee hours, to altering the number of months seasonal workers can be on property, and planning
While the operating environment remains challenging with the sluggish economic recovery and lagging job growth, America’s 980,000 restaurants are expected to post record sales in 2013. According to National Restaurant Association (NRA) research, industry sales are projected to exceed $660 billion this year, and will
For private clubs, success is often translated in terms of member satisfaction, engagement and participation. With so many competing options for members’ free time, clubs are turning to “can’t miss” events to help drive member attendance and keep club goers excited about the club experience.
“If I, taking care of everyone’s interests, also take care of my own, you can’t talk about a conflict of interest” – Silvio Berlusconi. While it might seem somewhat counterintuitive to open a discussion on conflicts of interest with a quotation from the famous, or perhaps infamous, former Italian Prime Minister, the thoughts embodied in