Pulse Survey: Private Clubs at the Crossroads
In August 2020, McMahon Group conducted a Pulse Survey of club leaders to assess the ongoing impact of the coronavirus pandemic on the club industry and the state of operations at private clubs.
Case Study: Champions Run
Outside the Box Member Engagement As club managers watched the COVID-19 pandemic unfold, uncertainty and fear undoubtedly filled clubs across the country. Managers, board members and support staff quickly shot into action to deliver the promise to their memberships, because with every great crisis comes
Taking the Pulse of the Club Industry: COVID-19 Impact and Outlook
In April 2020, McMahon Group conducted a pulse survey to assess the impact of the coronavirus pandemic on the club industry and the larger outlook for the industry in the post-COVID-19 world. While many questions aimed at measuring the industry’s response to the challenges brought
Taking the Pulse of the Club Industry: COVID-19 Impact and Outlook
In April 2020, McMahon Group conducted a pulse survey to assess the impact of the coronavirus pandemic on the club industry and the larger outlook for the industry in the post-COVID-19 world. While many questions aimed at measuring the industry’s response to the challenges brought
Club Positioning 2020: A Private Member Enclave
Prevented from offering their members a refuge during the quarantine phase of the pandemic, clubs will be positioned to thrive in the Phase I reopening of the economy. A return to their roots providing social and recreational activities solely for the benefit of their members
Turning Crisis into Opportunity: A Failsafe Roadmap for Clubs
For too long, the club industry operated without accurate data and without context, flying blind when it came to decision making. Good decisions demand consideration of context. Crises tend to invoke panic and panic can lead to poor decisions, as happened in 2007-2008 in the
Staffing Challenges and Opportunities: Strategies to Ramp Up Your Workforce
In the midst of every crisis, lies great opportunity. – Albert Einstein The hospitality world, specifically the private club labor market, has been turned on its head. KOPPLIN KUEBLER & WALLACE recently completed several weeks of recruitment efforts in the Las Vegas area, making major
Clubhouse Facility Planning for the Post-COVID-19 Club World: Think Strategically Before Hastily
A new day is dawning for clubhouse planning. When club operations and offerings change as they are now, so should the facilities that contain them. Good clubhouse architecture is not just about attractive interiors and trendy exteriors. Clubhouse design, floor plans, relationships between rooms, staff
Club Dining in a Post COVID-19 Era: The Opportunity of a Lifetime
Now clubs get the chance to rebrand, retheme and rethink their dining offerings to truly create favorite, safe place dining for their members. More than ever, privacy and controlled environments mean safety and enjoyment rolled into one at the club. This is a time to
Setting the Framework for the Future: COVID-19 Impact on Behaviors, Attitudes and Lifestyles
The coronavirus pandemic has posed an unprecedented crisis that suddenly changed the way of life for billions of people around the world. As a result, the way people interact and do business with each other has been dramatically changed, and in many cases, halted altogether.