The Key to Creating a Culture-Driven Workplace The employee is the greatest asset of any organization. However, it is not uncommon, especially in clubs, for more time and resources to be invested in other assets like the golf course. It is vital that employees clearly
Setting the Right Tone For reasons from common courtesy to developing life-long members, a well-thought-out orientation process is a best practice for private club success. Getting off to a good start is important in any endeavor. Membership is no exception. Despite this basic tenet, one of the more confounding statistics McMahon Group has collected from clubs over
Strategies for Effective Orientations that Lead to Success COVID-19 revealed that strong culture guides and strengthens businesses, through their more perilous challenges. One of the key elements of a strong culture is an effective orientation process, which provides the foundation for the long-term success of staff and boards. Why Orientation
The pandemic has caused great damage to the health club industry with 17-25% of clubs and gyms closing permanently. Private clubs with the foresight to develop a great fitness and wellness amenity have weathered the storm by providing members a safe haven in which to
As the sun moves across a changing sky and pinks and oranges seep through the ether, the Jonathan Club’s new 20,000-squarefoot Great Lawn is veiled in constantly shifting light. The surrounding buildings are all mirrored, and the sky reflects off this Los Angeles cityscape in
On a picturesque parcel of prime real estate on the shores of the Long Island Sound in Westchester County, N.Y., Beach Point Club (BPC) members enjoy a variety of recreational and social activities, a private beachfront and busy marina, pools, a waterfront pavilion, outdoor bar
If there is one thing the pandemic has taught us, it is that the club is a safe haven and sanctuary where members and their families can enjoy a “third-place.” Coined by sociologist Ray Oldenburg, a third place describes a public setting that serves as
There is change afoot in golf, one of the world’s oldest and most traditional of games. Previously the domain of pristine fairways and putting surfaces like pool tables, the golf experiences are now much broader. The game is being played indoors on screens and outdoors
In a year both challenging and innovative, clubs across the country moved fast to bring their members the improvised facilities of 2020. In contrast to the facilities featured elsewhere in this issue—achievements mostly born of years of deliberate planning and significant investment— the examples that
Relevant facilities are critical to retain the members you have and to appeal to the ones you want. While the COVID-19 pandemic brought misery and havoc throughout the country, it was a bit of a tonic for the club industry. After years of difficulty competing