The private club industry is a vibrant and ever changing community. Members, staff and general managers have often called multiple clubs “home” throughout their club lives, making private clubs one of the most supportive and inclusive segments of the hospitality industry. In particular, general managers
“We can design, create and build the most beautiful and wonderful places in the world, but it takes people to make the dreams a reality.” ~Walt Disney Having the best Pete Dye golf course, the most modern Har Tru tennis courts, the biggest slide at
ACROSS CORPORATE America companies tend to announce, well in advance, a leader’s impending departure. These announcements are often followed by the naming of a successor. This best practice approach is designed to minimize the uncertainty among stakeholders as to how the company intends to move
The Department of Labor (DOL) took its first formal step to remove the Overtime Exemption Rule. DOL has asked for input regarding the impact the current rule would have had on employers had the federal court not stopped it. NCA and our allies on the
STAFF COMPENSATION is the largest expense in any club. In fact, industry data shows that at the median, 55 percent of a club’s total revenue goes to payroll. While distribution of labor expense among the club’s departments does vary somewhat based on club type, food
First they were coming. Now they’re here—millennials are the largest cohort in U.S. workplaces and apparently the least engaged generation of your workforce. So what’s a club to do? When it comes to making work matter to millennials, it’s time to move from stereotypes to
Have you ever looked at your workers’ compensation (W/C) loss runs?Or the incurred losses versus your medical-only claims? If you have had W/C losses and you haven’t looked at these line items, it is possible you are spending more money on insurance than necessary. This
Q: What do you get when you cross a notorious prankster, an inventive team of conspirators, more than 2,300 club members with remarkable discretion, and one of the most beloved employees ever to grace The University Club of Washington, DC’s esteemed “Mansion on 16th Street”?
While insurance policy language may vary somewhat, most, if not all will have provisions for the club (or an insured), as a condition precedent to the obligations of the insurer, to notify the insurer in writing of a claim made against an insured as soon
How do you find passionate, enthusiastic, servant leaders—trained and experienced in private clubs—to fill management positions at your club? This labor challenge can be even more difficult when the club is seasonal and not located in a large city. Chief Operating Officer Patrick DeLozier of