Expect age discrimination claims to continue to rise as the U.S. workforce ages. According to the Equal Employment Opportunity Commission (EEOC), age discrimination claims increased nearly 16 percent (15.5%) from 2006 to 2007 and then nearly doubled to 30 percent (28.5%) from 2007 to 2008.
Beginning April 3, 2009, all clubs must use a newly revised Form I-9, the Employment Eligibility Verification Form, to ensure their new employees are authorized to be in the country and eligible to work. The U.S. Citizenship and Immigration Services (USCIS) agency created these revisions
On March 24, 2009, the President signed the American Recovery and Reinvestment Act into law. The legislation included many benefits for those who are unemployed, including a change in the way COBRA premium payments are made. The new law now requires employers to pay 65%
After much discussion, the Departments of Labor (DOL) and Homeland Security (DHS) have finalized the proposed changes to regulations governing the H-2B visa program. These regulations have been reviewed by the new Obama Administration and they are now in effect. The New DOL Rules: The
On October 23, 2008, the Department of Homeland Security (DHS) published its final version of regulations that instruct employers how to deal with a Social Security Administration (SSA) “Employer Correction Request Letter” – commonly known as a No-Match letter. By sending a No-Match letter, the
One year ago, President Bush and a bipartisan group of 12 Senators introduced a plan that would help regulate aliens coming into the country and, hopefully, reduce the number of illegal aliens who pour over our borders every year. After much debate, Senators had a
In theory, we should be living in the golden age of member service. However, no shortage of anecdotal evidence exists to show customer service is degrading across the broad spectrum of businesses in America. How often have we heard: “Your call is very important to
Hamilton Farm Golf Club in Gladstone, N.J., has spent the last six years recruiting a management team of private club industry veterans who could execute a focused strategic plan: to provide the highest-quality and most personalized service, food, amenities and golf to their members. Hamilton
When trying to create the ideal private club experience for members, what’s more important than personalized service? Simply stated, “personalized service” has become imperative when it comes to delivering a private club experience. But, what is “personalized service” and how do you achieve this lofty